1. How do we buy your publications?

It varies by publication. Some are free, they are available on CanLII and the author's website. Our paid publications - books - are available through Amazon and directly from us.

We also offer specials from time to time in cahoots with event presented with great organizations like the ADR Institute of Ontario, the Canadian Collaborative for Engagement & Conflict Management and the JADE Mediation Practice Group.

2. What payment methods do you accept?

For publisher direct deals, we accept e-transfers and cheques only. These offers are intended to keep costs low, so we avoid the admin cost of credit cards. (Sorry, Scrooge McDuck.)

3. Why don't you have a phone number?

Because it is the 2020s. We cannot keep our publications affordable if we have people sitting around waiting for the phone to ring.

4. Are you open to publication suggestions?


5. What formats are your publications available?

We encourage all of our authors to offer both hard copy and electronic options. E-books are great, yet for many of us there is nothing quite like holding a book in our hands.

6. Do you have a privacy policy?

We sure do!  Check in out by clicking here and please do not hesitate to contact us with any questions or concerns.